1. Home
  2. FAQ
Help Center

AA88 FAQ — All Your
Answers Here

Whether it's registration, login, deposits, withdrawals, bonuses, or the app — find quick answers to all your questions on the AA88 FAQ page.

50+
Frequently Asked Questions
24/7
Live Support Available
3 Minutes
Average Resolution Time
98%
Satisfied Users
Help by Topic

What would you like to know?

Browse the categories below to find FAQs relevant to your issue.

Registration & Account

How to open an account, update your information, and complete account verification — all explained in detail here.

Deposits & Payments

Everything you need to know about depositing via bKash, Nagad, Rocket, and other methods — including limits and processing times.

Withdrawals & Cashouts

How to withdraw your winnings, how long processing takes, and what the withdrawal limits are — all answered in the AA88 FAQ.

Bonuses & Promotions

Welcome bonuses, daily offers, cashback, and referral program — find out how to claim them all.

Mobile App

Learn how to download, install, and update the AA88 app, plus solutions to common issues.

Security & Verification

Account security, KYC verification process, password reset, and how to report suspicious activity.

Registration & Account
All
Account
Security

Opening an account on AA88 is simple. Go to the registration page and enter your mobile number, name, and password. Once you verify your OTP, your account will be active. The entire process takes just 2-3 minutes and is completely free.

No, AA88 allows only one account per person. If multiple accounts are detected, they may all be closed and any accumulated bonuses will be forfeited. Please use a single account for a safe and fair gaming experience.

Account verification is in place for your security. Verify your account by uploading a photo of your National ID (NID) or passport. Verified accounts have higher withdrawal limits and access to exclusive promotions.
  • Go to Account Settings
  • Click on the KYC Verification tab
  • Upload photos of the front and back of your NID or passport
  • Approved within 24 hours

On the login page, click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Use that code to set a new password. Your password must be at least 8 characters long — combining letters and numbers makes it more secure.
Deposits & Payments

AA88 supports all popular payment methods in Bangladesh. You can use the following options:
  • BKash (Direct Transfer)
  • Nagad
  • Rocket (DBBL)
  • Upay
  • Cryptocurrency (USDT, BTC)
  • Bank Transfer

The minimum deposit on AA88 is BDT 200, and the maximum limit varies by payment method. Up to BDT 50,000 per day can be deposited via bKash and Nagad. Verified accounts may have higher limits.

Deposits via bKash, Nagad, and Rocket are usually instant — in most cases, funds appear in your account within 1–5 minutes. Bank transfers may take 1–3 business days. If your deposit hasn't arrived, contact us via live chat with your transaction ID.

AA88 does not charge any fees on deposits. However, your mobile banking provider (such as bKash or Nagad) may apply their own service charges. This is outside AA88's control. Contact your payment provider for details on applicable fees.
Withdrawals & Cashouts

Log in to your account and go to the Withdrawal section. Submit a request with your payment method, amount, and mobile number. Your account must be verified to withdraw. The minimum withdrawal amount is BDT 500.

Withdrawals via bKash and Nagad are typically processed within 15 minutes to 2 hours. During peak hours or for larger amounts, it may take a little longer. If your withdrawal isn't completed within 24 hours, please contact support.

To withdraw bonus funds, you must first meet the applicable wagering requirements. Each bonus has its own turnover condition (typically 10x to 30x). Once the requirements are met, any winnings from the bonus can be withdrawn. See the Terms & Conditions page for full details.
Bonuses & Promotions

After your first deposit as a new member, a Welcome Bonus is added to your account automatically — no code required. You can receive up to a 100% match bonus on your first deposit. Visit the Promotions page for full details.

Log in and place bets on AA88 every day to earn a daily cashback. A set percentage (5%-15%) of your previous day's net losses is credited to your account each morning. No wagering requirements apply to cashback.

Copy your unique referral link from the Referral section of your account and share it with friends. When a friend registers using your link and makes their first deposit, you earn a bonus. The more you refer, the more you earn.
Sports Betting and Casino

AA88 offers betting on more than 50 sports events. Popular sports include cricket, football, tennis, badminton, basketball, volleyball, and e-sports. Both live betting and pre-match betting are available.

Yes, AA88's Live Casino features real human dealers. Stream in high definition and play Baccarat, Roulette, Blackjack, Dragon Tiger, and more. Bangladeshi dealers who speak Bengali are also available.

The minimum bet for Sports Betting on AA88 is BDT 10, and BDT 20 for casino games. Maximum betting limits vary by game and market. VIP members enjoy higher betting limits.
Mobile App

The AA88 app is available directly from our download page. Android users can download and install the APK file. iOS users can use it as a web app via the Safari browser. Before installing, make sure to enable "Unknown sources" in your phone's settings.

If the AA88 app won't install, follow the steps below:
  • Phone Settings → Security → Enable Unknown Sources
  • Make sure you have enough storage space (at least 100MB)
  • Android 6.0 or above required
  • Clear your browser cache and try downloading again
If the issue persists, contact us via Live Chat.

Yes, the AA88 app supports fingerprint and face unlock. After your first login, enable biometric login from your account settings. No more typing your password every time — log in faster and more securely.
Security & Support

AA88 is an internationally licensed online gaming platform. All transactions are secured with 256-bit SSL encryption. Our servers run in secure data centers and are regularly audited by third-party security firms.

Change your password immediately and contact AA88 support. If you notice any suspicious transactions, take screenshots as evidence. Our security team will investigate promptly and, if necessary, temporarily suspend your account to keep it safe.

AA88 offers 24/7 Bangla support. You can reach us through the following channels:
  • Website Live Chat (fastest)
  • Mobile App In-App Chat
  • Email: [email protected]
  • Telegram Support Channel
Average response time under 3 minutes.

About AA88 FAQ

AA88 is one of Bangladesh's most trusted online gaming and Sports Betting platforms. Millions of Bangladeshi members enjoy cricket betting, football betting, Live Casino, and slots on AA88 every day. Our FAQ page is designed to help you quickly find solutions to any issue on your own.

Please note: For any issue, check this FAQ page first — most common questions are answered here. For more complex problems, our 24/7 Live Chat support is always ready to help.

From registration to withdrawal, every step at AA88 is simple and user-friendly. Download the mobile app for an even smoother gaming experience. Our team is always here to make sure you get the best experience possible.

Responsible gaming is a core principle at AA88. We believe gaming should be a source of entertainment, not addiction. Set your own limits and play for fun. If you feel you have a problem, visit our Responsible Gaming page for more information.

Quick Navigation

24/7 Bangla Support
Average 3-minute response

If you can't find your answer in the FAQ, our Bangla support team is always here for you. Start a Live Chat anytime.

Start Live Chat
100% Welcome Bonus
For New Members

Register now and get a 100% match bonus on your first deposit. Limited-time offer.

Register Now
AA88 Mobile App
Android & iOS

Game faster and more conveniently on the mobile app. Enjoy fingerprint login and push notifications.

Download the App
Get Started Now

Still have questions? We're Always Ready

Can't find your answer in the AA88 FAQ? Chat with us directly via Live Chat. Or register now and start playing.

Free Registration Log In App Download
SSL Secured
Licensed
24/7 Bangla Support
Instant Payment
বাংলা